Legal

Privacy Policy

How Ditoro Systems collects, uses, and protects your personal information.

Last updated: 25 July 2026

1. Introduction

Ditoro Systems ("Ditoro Systems", "we", "us", or "our") respects your privacy and is committed to protecting the personal information of everyone who interacts with us — whether you're a prospective client, a job applicant, or simply visiting our website. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you have over it.

This policy is written to comply with South Africa's Protection of Personal Information Act (POPIA) and, where applicable to visitors from the European Union, the General Data Protection Regulation (GDPR).

2. Information We Collect

We collect information in the following ways:

  • Information you provide directly — through our contact form, the "Get In Touch" drawer, or a job application, including your name, email address, phone number, company, and any message, cover letter, résumé/CV, or attachment you choose to submit.
  • Information collected automatically — standard technical information such as your IP address, browser type, device information, and pages visited, collected through normal website operation and any analytics tools we use.
  • Information from third parties — such as a LinkedIn or portfolio URL you choose to share with us as part of a job application.

3. How We Use Your Information

We use the information we collect to:

  • Respond to enquiries submitted through our contact form or contact drawer
  • Review and process job applications, and contact candidates about roles at Ditoro Systems
  • Operate, maintain, and improve our website
  • Communicate with you about our services, where you have consented to receive such communications
  • Comply with our legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Legal Basis for Processing

Where POPIA or GDPR applies, we process your personal information on the following bases: your consent (for example, when you tick the consent checkbox on our contact or application forms), the necessity of processing to take steps at your request prior to entering into an agreement, and our legitimate business interests in operating and growing Ditoro Systems.

5. Job Applications

When you submit a job application, the information you provide — including your résumé/CV, cover letter, and any other supporting material — is used solely for recruitment purposes: to assess your suitability for the role you applied for, and for other open roles at Ditoro Systems where relevant. Application records are retained for a reasonable period to support our recruitment process and are then securely deleted, unless you ask us to remove them sooner.

6. Data Sharing

We only share your personal information with third parties where necessary to operate our business — for example, with service providers who support our website hosting or recruitment process — and always under appropriate confidentiality and data protection commitments. We do not share your information with third parties for their own independent marketing purposes.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purpose it was collected for, or as required by law. General enquiry records are typically retained for a limited period after the enquiry is resolved; job application records are retained as described in Section 5.

8. Your Rights

Subject to applicable law, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing of your information
  • Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, contact us using the details in Section 11.

9. Cookies

Our website may use essential cookies and similar technologies required for the site to function correctly, and may use analytics cookies to help us understand how visitors use the site. You can control or disable cookies through your browser settings; disabling essential cookies may affect site functionality.

10. Security

We implement reasonable technical and organisational measures designed to protect your personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise any of your rights over your personal information, please contact us at:

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post any changes on this page and update the "Last updated" date above.